This section contains charts of annual customer satisfaction surveys completed by a sampling of faculty and staff in academic and administrative departments for evaluating the services of 36 Business Affairs units. Evaluators are requested to answer survey questions on these units with which they had interaction in the previous twelve months. "Percent Evaluating" shows the percent of respondents evaluating each of the 36 units. "N =" indicates the number of surveys completed and returned. "Top/Bottom 2-Box Ratio" is the number of persons scoring 4 or 5 satisfaction levels (Very and Extremely Satisfied) divided by the number of persons scoring 1 or 2 satisfaction levels (Not at All and Not Very Satisfied). Questions can be directed to Angela Song at extension x21815. Note: For best results, these pages should be printed in landscape mode.

Administrative Computing Benefits Blink Bookstore Catering Central Cashier's Office Compensation Dining Services Disbursements Employee Rehabilitation Employee Relations Environment, Health & Safety Equal Opportunity/Staff Affirmative Action Equipment Management Faculty & Staff Assistance Program General Accounting Housing Services Imprints

Labor Relations Mail Services Office of Post Award Financial Services (OPAFS) Parking Payroll Physical Plant Police Purchasing Risk Management Shipping & Receiving Staff Education & Development Staff Employment Storehouse Student Business Services (SBS) Surplus Sales Telecommunications Transportation Services Travel & Entertainment