This section contains charts of annual customer satisfaction surveys completed by a sampling of faculty and staff in academic and administrative departments for evaluating the services of 38 Business Affairs units. Evaluators are requested to answer survey questions on these units with which they had interaction in the previous twelve months. "Percent Evaluating" shows the percent of respondents evaluating each of the 38 units. "N =" indicates the number of surveys completed and returned. "Top/Bottom 2-Box Ratio" is the number of persons scoring 4 or 5 satisfaction levels (Very and Extremely Satisfied) divided by the number of persons scoring 1 or 2 satisfaction levels (Not at All and Not Very Satisfied). Questions can be directed to Angela Song at extension x21815. Note: For best results, these pages should be printed in landscape mode.

Administrative Computing Benefits Blink Bookstore Catering Central Cashier's Office City Shuttle Classification/Compensation Dining Services Disbursements Employee Rehabilitation Employee Relations Environment, Health & Safety Equal Opportunity/Staff Affirmative Action Equipment Management Facilities Management Faculty & Staff Assistance Program General Accounting Housing Services

Imprints Labor Relations Marketplace Mail Services Office of Post Award Financial Services (OPAFS) Parking Payroll Police/Public Safety Purchasing Receiving & Distribution Risk Management - Workers Compensation Shipping Staff Education & Development Staff Employment Student Business Services (SBS) Surplus Sales Telecommunications Transportation Services Travel & Entertainment